Terms & Conditions

Domestic Orders (USA)

Upon placing your order, your package will be shipped within 1-2 business days for orders placed Monday-Thursday, and 2-3 business days for orders placed Friday-Sunday. Orders will be shipped via USPS Priority Mail, and include tracking information which can be acquired from the USPS website.  

WATR cannot be held responsible for any lost packages that are shown to be “delivered” by USPS.

Orders received after 3:15 PM may not be processed until the following business day.

The Shipping Department is closed on Saturday & Sunday, and orders placed on those days will not be processed until Monday

(Canada)

Upon placing your order, your package will be shipped within 1-2 business days for orders placed Monday-Thursday, and 2-3 business days for orders placed Friday-Sunday. Orders will be shipped via USPS First Class, and include tracking information which can be acquired from the USPS website.  

International Orders

TBD


Please Note: Customs can legally hold packages as long as they feel necessary, and in rare circumstances can delay delivery up to 6 weeks. Additionally, customs will impose taxes & duties on the shipment.

WATR cannot be held responsible for any taxes & duties incurred on the shipment. Returned packages, as a result of a refusal to pay taxes & duties or abandonment of the shipment will be subject to a non-refundable order.

Any international package that is not retrieved from customs and sent back to us will incur a restocking fee of up to 25%. Packages not retrieved are either shipped back to us, or abandoned. Again, please see above on the terms for abandoned packages.

With all special events including Pre-Sale, orders can take up to 2-6 weeks to ship out.

Use of the website constitutes your agreement to understand and follow our terms and conditions.

All Sales are FINAL.  No Returns or Exchanges.